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Cookie Policy

How we use cookies

A cookie is a small file sent from a server to your computer when you visit a website. This file allows web applications to respond appropriately to the user for a personalised experience. Cookies do not store sensitive information including names, addresses or credit card details.

We use cookies to obtain data that allows us to tailor our website to your requirements, giving you the best possible user experience.

Many web browsers automatically accept cookies; however, users can change browser settings to decline them. If you do not accept cookies, we strive to offer support to shopping without them, however your shopping experience is likely to be different to a browser that does accept cookies.

We use cookies in the following ways:

  • To see how you use our site so we can improve
  • To make our shopping basket and checkout work
  • To determine if you are logged in to your account with us
  • To remember if you have accepted our terms and conditions

We do not use cookies to:

  • Collect personally identifiable information without your permission
  • Collect sensitive information without your permission
  • Pass any identifiable data on to third parties
  • Pass data to advertising networks
  • Pay sales commissions

To help us offer you the best service, we ask you to support us by allowing these cookies. Please see below for more information about the cookies we use.

Giving us permission to use cookies

If the settings on your software that you are using to view this website are set to accept cookies, we take this setting and your use of our website to mean that you consent to the use of cookies to enhance your experience as a user. If you do not wish to use cookies from our website you can learn how to do so below.

Our own cookies

We use cookies to make our website work including:

  • Making our shopping basket and checkout work
  • Determining if you are logged in or not
  • Remembering If you have accepted our terms and conditions

There is no way to prevent these cookies being set other than to not use our site.

List of Cookies we collect for our ecommerce system

COOKIE NAME

COOKIE DESCRIPTION

CART

The association with the customer's shopping cart.

CATEGORY_INFO

Stores the category info on the page to load pages faster.

CUSTOMER

An encrypted version of the shopper's customer ID.

CUSTOMER_AUTH

Indicates if the customer is currently logged in to the store.

CUSTOMER_INFO

An encrypted version of the shopper's customer group.

EXTERNAL_NO_CACHE

Indicates if caching is disabled or enabled.

FRONTEND

The customer's session ID.

GUEST-VIEW

Determines if guests can edit their orders.

LAST_CATEGORY

The last category visited by the shopper.

LAST_PRODUCT

The most recent product viewed by the shopper.

NEWMESSAGE

Indicates whether a new message has been received.

NO_CACHE

Indicates if the cache can be used to store information.

PERSISTENT_SHOPPING_CART

A link to information about the shopper's cart and viewing history.

STF

Information on products the shopper has emailed to friends.

STORE

The store view or language chosen by the shopper.

USER_ALLOWED_SAVE_COOKIE

Indicates if the shopper allows cookies to be saved.

VIEWED_PRODUCT_IDS

The products recently viewed by the shopper.

WISHLIST

An encrypted list of products added to the shopper's wish list.

WISHLIST_CNT

The number of items in the shopper's wish list.

Turning Cookies Off

You can turn of cookies by changing your browser settings. Doing so however will likely limit the functionality of our website and a large proportion of the world's websites as cookies are a standard part of most modern websites.